DATAOBSAE - Area Citizen Attention and Business
 
Main indicator October 2020
Indicators Mes Mes Ant. Desv. (%)
060 Offices
No. of 060 offices (accumulated) 2.862 2.862 0,00%
Citizen Folder
No. of Hits on Citizen Folder 17.863.914 16.193.471 10,32%
Nº de notificaciones por comparecencia 167.519 133.121 25,84%
CL@ve
No. visits to portal www.clave.gob.es 6.949.808 7.860.682 -11,59%
Number of structural units registered in Cl@ve (accumulated) 7.606 7.606 0,00%
No. of users registered in Cl@ve PIN AEAT (accumulated) 11.132.332 10.914.179 2,00%
Number of users activated in Cl@ve Permanent GISS (accumulated) 6.155.707 6.038.624 1,94%
Number of authentications through the Cl@ve gateway 35.883.956 32.430.884 10,65%
Number of direct authentication by Permanent Key in Social Security 3.702.025 3.874.329 -4,45%
Direct authentications in AEAT with Cl@ve PIN 3.257.218 3.318.933 -1,86%
Total number of signatures that citizen have made using centralized certificates 235.516 221.952 6,11%
Notification of "Change of Address" (CCD)
Users of Notification of Change of Address 6.958 7.159 -2,81%
Notifications of Change of Address 19.206 20.403 -5,87%
eInvoicing
No. of invoices processed with FACe 1.198.030 1.056.768 13,37%
No. of accessions to FACE 8.431 8.424 0,08%
Municipal organizations with accession agreement users of FACe platform (accumulated) 8.098 8.097 0,01%
No. organizations receiving invoices through FACE (accumulated) 19.628 19.560 0,35%
% of population with access to FACE 94,93% 94,92% 0,01%
IPS
No. of online registrations with IPS 4.606 4.841 -4,85%
Mobility in E-Government
e-Notification app download 77.992 77.992 0,00%
Cliente@Firma app download 454.657 454.657 0,00%
Number of downloads app Porta@Firmas mobile application 19.852 19.852 0,00%
PAG
Visits to the PAG portal 1.693.733 1.611.871 5,08%
Number of subscribers to calls for public employment (accumulated) 133.624 131.579 1,55%
Subscribers to calls for scholarships (accumulated) 27.762 27.557 0,74%
Registro Electrónico de Apoderamientos (REA)
No. of proxies in REA 68.535 66.590 2,92%
No. of organisations with accession to REA (accumulated) 5.121 5.116 0,10%
No. of procedures available at REA (accumulated) 12.861 12.854 0,05%
REAJ
No. Powers of attorney administration system for Justice administration 810.057 747.063 8,43%
No. Access to REAJ 23.440 22.251 5,34%
GENERAL ELECTRONIC REGISTRY (REC)
Number of records sent through the Electronic Registry REC 502.571 409.225 22,81%
SIA
No. of procedures published in SIA (accumulated) 2.049.580 2.029.236 1,00%
VALIDE Platform
Certificates validated with VALIDe 28.359 23.981 18,26%
No. of signatures validated with VALIDe 89.016 73.175 21,65%
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General Summary Area