Icono para abrir ventana lateral DATAOBSAE - Area Citizen Attention and Business
 
Main indicator August 2021
 
Indicators Mes Mes Ant. Desv. (%)
ACTIVITY
Citizen Folder
No. of Hits on Citizen Folder 14.241.434 16.967.644 -16,07%
Number of notifications for appearance 65.292 81.435 -19,82%
CL@ve
No. visits to portal www.clave.gob.es 3.541.597 4.543.992 -22,06%
No. of users registered in Cl@ve (accumulated) 13.692.106 13.502.087 1,41%
Number of users activated in Cl@ve Permanent GISS (accumulated) 7.293.545 7.165.974 1,78%
Number of authentications through the Cl@ve gateway 50.186.667 52.534.138 -4,47%
Number of direct authentication by Permanent Key in Social Security 3.974.386 5.112.556 -22,26%
Direct authentications in AEAT with Cl@ve PIN 3.072.836 5.179.526 -40,67%
Total number of signatures that citizen have made using centralized certificates 219.181 280.027 -21,73%
Notification of "Change of Address" (CCD)
Users of Notification of Change of Address 6.181 7.439 -16,91%
Notifications of Change of Address 15.779 16.455 -4,11%
DEHú
Nº de accesos al portal de DEHú 10.190.896 5.677.671 79,49%
Nº de comparecencias en DEHú 139.505 163.286 -14,56%
eInvoicing
No. of invoices processed with FACe 973.897 1.222.444 -20,33%
No. of accessions to FACE 8.483 8.483 0,00%
Municipal organizations with accession agreement users of FACe platform (accumulated) 8.123 8.123 0,00%
No. organizations receiving invoices through FACE (accumulated) 20.704 20.671 0,16%
% of population with access to FACE 95,02% 95,02% 0,00%
IPS
No. of online registrations with IPS 12.615 12.523 0,73%
Mobility in E-Government
Cliente@Firma app download 748.462 720.946 3,82%
Number of downloads app Porta@Firmas mobile application 32.399 31.508 2,83%
PAG
Visits to the PAG portal 1.063.134 1.274.932 -16,61%
Number of subscribers to calls for public employment (accumulated) 149.756 147.444 1,57%
Subscribers to calls for scholarships (accumulated) 30.129 29.954 0,58%
Registro Electrónico de Apoderamientos (REA)
No. of proxies in REA 96.507 93.256 3,49%
No. of organisations with accession to REA (accumulated) 5.545 5.545 0,00%
No. of procedures available at REA (accumulated) 18.309 18.306 0,02%
REAJ
No. Powers of attorney administration system for Justice administration 1.390.389 1.381.463 0,65%
No. Access to REAJ 3.631 20.365 -82,17%
GENERAL ELECTRONIC REGISTRY (REC)
Number of records sent through the Electronic Registry REC 303.012 411.947 -26,44%
SIA
No. of procedures published in SIA (accumulated) 2.124.789 2.120.500 0,20%
VALIDE Platform
Certificates validated with VALIDe 0 11.863 -100,00%
No. of signatures validated with VALIDe 0 52.516 -100,00%
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General Summary Area