DATAOBSAE - Area Citizen Attention and Business
 
Main indicator April 2021
Indicators Mes Mes Ant. Desv. (%)
Citizen Folder
No. of Hits on Citizen Folder 20.282.586 21.018.408 -3,50%
Nº de notificaciones por comparecencia 164.882 189.522 -13,00%
CL@ve
No. visits to portal www.clave.gob.es 5.933.211 5.574.808 6,43%
No. of users registered in Cl@ve (accumulated) 12.502.959 12.051.036 3,75%
Number of users activated in Cl@ve Permanent GISS (accumulated) 6.754.409 6.627.985 1,91%
Number of authentications through the Cl@ve gateway 40.566.056 40.905.415 -0,83%
Number of direct authentication by Permanent Key in Social Security 4.059.920 3.649.533 11,24%
Direct authentications in AEAT with Cl@ve PIN 11.711.004 3.744.331 212,77%
Total number of signatures that citizen have made using centralized certificates 240.378 223.049 7,77%
Notification of "Change of Address" (CCD)
Users of Notification of Change of Address 8.897 7.555 17,76%
Notifications of Change of Address 21.915 21.115 3,79%
eInvoicing
No. of invoices processed with FACe 1.156.074 1.218.960 -5,16%
No. of accessions to FACE 8.470 8.468 0,02%
Municipal organizations with accession agreement users of FACe platform (accumulated) 8.117 8.116 0,01%
No. organizations receiving invoices through FACE (accumulated) 20.427 20.309 0,58%
% of population with access to FACE 95,01% 95,01% 0,00%
IPS
No. of online registrations with IPS 3.469 1.179 194,23%
Mobility in E-Government
e-Notification app download 88.479 87.584 1,02%
Cliente@Firma app download 639.105 614.496 4,00%
Number of downloads app Porta@Firmas mobile application 28.422 27.370 3,84%
PAG
Visits to the PAG portal 1.209.773 1.222.660 -1,05%
Number of subscribers to calls for public employment (accumulated) 142.898 141.562 0,94%
Subscribers to calls for scholarships (accumulated) 29.097 28.929 0,58%
Registro Electrónico de Apoderamientos (REA)
No. of proxies in REA 82.453 79.969 3,11%
No. of organisations with accession to REA (accumulated) 5.283 5.162 2,34%
No. of procedures available at REA (accumulated) 17.530 14.931 17,41%
REAJ
No. Powers of attorney administration system for Justice administration 1.203.257 1.158.033 3,91%
No. Access to REAJ 18.929 20.876 -9,33%
GENERAL ELECTRONIC REGISTRY (REC)
Number of records sent through the Electronic Registry REC 397.302 444.537 -10,63%
SIA
No. of procedures published in SIA (accumulated) 2.100.587 2.099.745 0,04%
VALIDE Platform
Certificates validated with VALIDe 21.138 22.030 -4,05%
No. of signatures validated with VALIDe 82.936 93.454 -11,25%
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General Summary Area