Icono para abrir ventana lateral DATAOBSAE - Area Citizen Attention and Business
 
Main indicator September 2021
 
Indicators Mes Mes Ant. Desv. (%)
ACTIVITY
Citizen Folder
No. of Hits on Citizen Folder 15.530.353 14.241.434 9,05%
Number of notifications for appearance 89.386 65.292 36,90%
CL@ve
No. visits to portal www.clave.gob.es 4.015.453 3.541.597 13,38%
No. of users registered in Cl@ve (accumulated) 13.895.833 13.692.106 1,49%
Number of users activated in Cl@ve Permanent GISS (accumulated) 7.425.081 7.293.545 1,80%
Number of authentications through the Cl@ve gateway 61.543.418 50.186.667 22,63%
Number of direct authentication by Permanent Key in Social Security 4.572.208 3.974.386 15,04%
Direct authentications in AEAT with Cl@ve PIN 3.845.260 3.072.836 25,14%
Total number of signatures that citizen have made using centralized certificates 266.966 219.181 21,80%
Notification of "Change of Address" (CCD)
Users of Notification of Change of Address 7.626 6.181 23,38%
Notifications of Change of Address 18.465 15.779 17,02%
DEHú
Nº de accesos al portal de DEHú 16.545.793 10.190.896 62,36%
Nº de comparecencias en DEHú 193.975 139.505 39,05%
eInvoicing
No. of invoices processed with FACe 1.167.831 973.897 19,91%
No. of accessions to FACE 8.483 8.483 0,00%
Municipal organizations with accession agreement users of FACe platform (accumulated) 8.124 8.123 0,01%
No. organizations receiving invoices through FACE (accumulated) 20.745 20.704 0,20%
% of population with access to FACE 95,02% 95,02% 0,00%
IPS
No. of online registrations with IPS 32.490 12.615 157,55%
Mobility in E-Government
Cliente@Firma app download 781.377 748.462 4,40%
Number of downloads app Porta@Firmas mobile application 33.443 32.399 3,22%
PAG
Visits to the PAG portal 1.284.194 1.063.134 20,79%
Number of subscribers to calls for public employment (accumulated) 153.227 149.756 2,32%
Subscribers to calls for scholarships (accumulated) 30.452 30.129 1,07%
Registro Electrónico de Apoderamientos (REA)
No. of proxies in REA 101.290 96.507 4,96%
No. of organisations with accession to REA (accumulated) 5.548 5.545 0,05%
No. of procedures available at REA (accumulated) 18.314 18.309 0,03%
REAJ
No. Powers of attorney administration system for Justice administration 1.447.234 1.390.389 4,09%
No. Access to REAJ 21.375 3.631 488,68%
GENERAL ELECTRONIC REGISTRY (REC)
Number of records sent through the Electronic Registry REC 401.028 303.012 32,35%
SIA
No. of procedures published in SIA (accumulated) 2.125.765 2.124.789 0,05%
VALIDE Platform
Certificates validated with VALIDe 0 0 ---
No. of signatures validated with VALIDe 0 0 ---
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General Summary Area